Frequently asked questions
Orders & delivery
How long does delivery take?
Karachi, Lahore, Islamabad and Rawalpindi: 1–3 working days. Rest of Pakistan: 3–5 working days.
Do you offer Cash on Delivery?
Yes, nationwide.
How do I track my order?
You'll get a shipping confirmation with a tracking link by email or SMS. Signed-in customers can also see it under My account.
Returns
Can I return a product?
Unopened products can be returned within 14 days of delivery. See our refund policy for details.
Products
Are your products cruelty-free?
Yes. We don't test on animals.
In what order should I apply skincare?
Thinnest to thickest: cleanser, toner, serum, moisturizer, then sunscreen in the morning.